Terms of Service
Effective Date: 28th July, 2026
1. Acceptance
By using AJA Dukan, you agree to these Terms of Service.
2. About AJA Dukan
AJA Dukan is a multi-vendor e-commerce marketplace that enables customers to purchase products from independent vendors through a single platform.
3. User Accounts
Users are responsible for providing accurate information and maintaining account security.
4. Vendor Responsibilities
Vendors are responsible for accurate listings, pricing, inventory, lawful products, order fulfilment, and customer service.
5. Orders
Orders are subject to acceptance, stock availability, and successful payment where applicable.
6. Payments
Payments are processed through authorised payment providers. Prices, taxes, and shipping charges are displayed during checkout.
7. Shipping and Delivery
Delivery times are estimates and may vary by vendor and location.
8. Returns and Refunds
Returns and refunds are subject to the applicable return policy and product eligibility.
9. Prohibited Activities
Users must not misuse the platform, commit fraud, infringe intellectual property, upload malicious content, or violate applicable laws.
10. Intellectual Property
All platform branding, software, content, and trademarks belong to AJA Dukan or their respective owners.
11. Privacy
Your use of the platform is also governed by our Privacy Policy.
12. Limitation of Liability
To the extent permitted by law, AJA Dukan shall not be liable for indirect, incidental, or consequential damages arising from use of the platform.
13. Suspension and Termination
We may suspend or terminate accounts for violations of these Terms or applicable laws.
14. Changes to the Terms
We may revise these Terms periodically. Continued use constitutes acceptance of the revised Terms.
15. Governing Law
These Terms are governed by the applicable laws of the jurisdiction in which AJA Dukan operates.
16. Contact
For questions regarding these Terms, contact AJA Dukan Customer Support at support@ajadukan.com.